FAQ

How are your Perfumery compounds created?

Our Perfumery Compounds are meticulously crafted by master perfumers using the finest ingredients from around the world.

Are your products cruelty-free?

Yes, all our products are cruelty-free and not tested on animals. We have all certifications relevant to IFRA, Kosher, Halal and company is ISO certified

Do you offer international shipping?

Mercantile Aromatiks ships only within India at the moment. However, our partners Payan Bertrand ship all over the world for orders outside India.

Can I return a product if I'm not satisfied?

Once the seal is opened, products cannot be returned as they may lead to contamination. However, under certain special circumstances, we can make exceptions.

Are your products long-lasting?

Indeed! Our fragrances are designed to last long and with a shelf life of minimum 24 months.

Essential oils vary with their level of purity. Although, under ideal conditions most of them last between 12 to 18 months.

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